Terms Of Service

TERMS OF USE

Welcome to Latique.in. Latique.in provides its services to you subject to the following conditions. If you visit or shop at Latique.in, you accept these conditions. Please read them carefully. In addition, when you use any current or future Latique.in service or visit or purchase from any business affiliated with Latique.in, whether or not included in the Latique.in Website, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY

Please review our Privacy Policy, which also governs your visit to Latique.in, to understand our practices.

E-COMMUNICATIONS

When you visit Latique.in or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications may be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Latique.in or its content suppliers. The compilation of all content on this site is the exclusive property of Latique. All software used on this site is the property of Latique.in or its software suppliers.

TRADEMARKS

Any violation, illegal or unauthorised usage of our trademarks, whether registered or under registration, will be liable for legal action.

WEBSITE ACCESS

Latique.in grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Latique. You may not use any proprietary information (including images, text, page layout, or form) of Latique.in without express written consent. You may not use any meta tags or any other hidden text utilizing Latique.in name or trademarks without the express written consent of Latique. Any unauthorized use terminates the permission granted by Latique.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Latique.in so long as the link does not portray Latique.in, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Latique logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Latique reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. 

RISK OF LOSS

All items purchased from Latique.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT/Style DESCRIPTIONS

Latique attempts to be as accurate as possible. However, Latique.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Latique.in itself is not as described, your sole remedy is to return it in unused condition.

PRICING

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product.

With respect to items sold on Latique.in, we charge your credit card/debit card before your order has entered the shipping process. For any reason if we are not able to ship your products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:

If an item correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by Latique.in.

The prices displayed on this site are quoted in Indian Rupees with approx. conversion rate in US Dollars. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

SHIPPING

We offer FREE SHIPPING for all orders in India.

The estimated delivery time will differ with each order. Typically, we take around 3 to 4 business days to dispatch orders within India.

Latique wedding jewelry is made-to-order and takes 7 to 8 weeks for production and dispatch, depending on the products design and style.

Delivery within India takes 6 to 7 business days. Sometimes, delivery time is subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. We promise to keep you updated at every step.

Order collection from Latique retail outlets can be done upon request. Please contact our customer care for further assistance at info@latique.in.

EXCHANGES, RETURNS AND REFUNDS

We want you to love what you purchase, but if something isn’t right do let us know.

In the unlikely event that something you ordered from latique.in is damaged or defective, or if product delivered is different from what you had expected in size or style, you may return the product as we offer free returns. Please ensure the product is unused and in the same condition as you received it with original invoice, and preferably in its original packaging and price tags. We accept returns of the product within 10 days from the date on which your order was delivered. A refund is offered only on merchandise sold at maximum retail price, without any discount. Merchandise bought on discount is considered as final sale, and hence is not eligible for refund or exchange. Please make it a point to understand which products are eligible for returns before purchasing. 

1. Products that are eligible for return, can be returned within 10 days of receiving the merchandise. Eligible products will be easily visible on our product screens under shipping information.  
2. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product with the Bar Code within 48 hoursof receiving your order.  
3. The Latique team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed upon time. 
4. Once your return has been authorized, we would be happy to process your refund. You can choose to receive the refund in the form of store credit, which will reflect in your Latique account within 24 working hours from when the product is picked up by our courier partner. However, if you'd like to receive the amount back to the same payment mode that you used to place this order, we will initiate the refund after we receive the item and it has gone through the necessary quality checks.  
5. We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to the Latique team.  
6. All returns are subject to the discretion of Latique.

In special cases, a refund is provided irrespective of the discount when:

1. The order is cancelled prior to dispatch due to unavailability.
2. The product is returned due to a quality defect or damage during transit. The refund amount is credited to your initial payment account within 7 working days.

 

An online credit coupon is a digital credit note which you can avail in lieu of merchandise return or exchange on www.latique.in. This coupon is valid for 90 days on a single purchase. Please apply this coupon at checkout to avail the discount. Please note the coupon is applicable on a cart value equal to or higher than the coupon value. Any cart value exceeding the coupon amount will be borne by you.

For any other questions or clarifications, please reach out to the Latique team at info@latique.in

COLORS

We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by Latique.in on an, as is and as available basis. Latique.in makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Latique.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Latique.in does not warrant that this site, its servers, or e-mail sent from Latique.in are free of viruses or other harmful components. Latique.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

INDEMNIFICATION

You agree to defend, indemnify and hold Latique, its respective officers, directors, employees, associated entities, agents, successors or assigns, nor any party involved in the creation, production or transmission of this Website harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the site.

APPLICABLE LAW

By visiting Latique.in, you agree that the laws of India, under the jurisdiction of the Delhi High Court, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Latique.in or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to Latique.in or to products you purchase through Latique.in shall be submitted to confidential arbitration in Delhi or Gurugram, India, except that, to the extent you have in any manner violated or threatened to violate Latique.in intellectual property rights, Latique.in may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please refer to the other policies on our website. These policies also govern your visit to Latique.in. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

Latique

Address: 443, Latique, The Oberoi, Udyog Vihar, Phase V, Gurgaon, Haryana - 122016

M: +919910600106

T: +911244080666

info@latique.in